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about us

ABOUT US

Canadian owned and operated since 2012. Based in Toronto, Ontario, PartsEngine.ca is a leading-edge, aftermarket online retailer revolutionizing the way Canadians accessorize their trucks, SUVs Jeeps and cars. At PartsEngine.ca, you’ll find a huge selection of the best brand name automotive accessories that money can buy. We feel it’s our duty to help you experience the treasured Canadian lifestyle of exploring the great outdoors.

Our goal is to be the biggest and best in the industry, and from day one, we’ve diligently put the tools in place to make this goal a reality; beginning with our team of dedicated, highly trained customer service representatives. We’ve authorized each and every one of them to source the highest quality products at the absolute best prices. We are Canada’s truck experts.

Hours Of Operation


  • Time Zone: EST
  • Mon-Fri: 9am - 6pm
  • Sat & Sun: 10am - 6pm
  • Time Zone: PST
  • Mon-Fri: 6am - 3pm
  • Sat & Sun: 7am - 3pm

Contact Us


  • Toll Free: 1-877-920-3778
  • E-Mail: customerservice@partsengine.ca

Our Address


  • Head Office & Warehouse
  • Richmond Hill, ON
  • L4B 4W2, CANADA

OUR SERVICE

Not only do we provide free ground shipping service to anywhere in Canada, you’ll never pay duty or custom charges on your order and our price match policy guarantees that you will ALWAYS pay the lowest price in the industry. Our return policy provides you with a full 365-day return or exchange window on ALL products* purchased from PartsEngine.ca—and of course, all our products are sold with a manufacturer’s warranty.

Give us a call on our product support line between the hours of 9 a.m. to 6 p.m. Monday to Friday, or 10 a.m. to 6 p.m. on Saturday and Sunday. You’ll be glad you did.
* Some restrictions apply. See our Return Policy for details.

about us

OUR PROMISE

PartsEngine.ca takes a three step approach to ensuring our customer’s experience is the best in the business.

Product

First, we offer only the absolute best products. We know your vehicle is important to you—at times, it’s like a member of the family. We also know the harsh assault a Canadian winter can inflict on your truck or SUV because we drive through it too. We know the rugged terrain your Jeep tackles because we’re kicking up dirt alongside you. Most importantly, we know you have a job to get done and settling for sub-par automotive accessories just won’t cut it. Simply put, we want you to have the best.

Price

Step two is bringing the best price. Our high sales volume puts us in the unique position to deliver our products at the lowest possible prices to all Canadians. Do we price match? You bet. Do we have a low price guarantee? Absolutely. And with free ground shipping to anywhere in Canada, you know that we mean business. We want you to save money.

Service

Step three is providing above and beyond customer service. Our staff of motivated customer service representatives tirelessly seek solutions to meet our customer’s ever-changing needs. For us, outstanding customer service isn’t just a line in our mission statement. It’s the foundation of PartsEngine.ca.

AWARDS

award

Consumers Choice Award 2017: Business Excellence

PartsEngine.Ca is proud to have received the Consumers Choice Award of Business Excellence award for the second year in a row. We thank you, our customers who voted for us and to our staff for their excellence in customer care!


award

Consumers Choice Award 2016: Business Excellence

PartsEngine.Ca is proud to have received the Consumers Choice Award of Business Excellence award! We thank our customers for your support and everyone here at PartsEngine.Ca for their commitment to excellence in customer service!

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